Refund Policy

At Growing With Gold, I strive to provide high-quality coaching services and products that support your personal and professional growth. However, I understand that sometimes things may not go as planned. Please review my refund policy carefully to understand your rights and how I handle refunds. By making a purchase or booking a service, you agree to the terms outlined in this Refund Policy.

Coaching Sessions

I want to ensure that my coaching sessions provide value and support to you. However, I understand that life happens, and sometimes you need to adjust your plans. Here’s my refund policy for coaching sessions:

Cancellation & Refunds:

If you need to cancel a coaching session, please do so at least 24 hours in advance. If you cancel within 24 hours of the scheduled session, no refunds will be issued.

No-Show or Late Cancellation:

If you arrive past the 10 minute grace period, or miss a scheduled session without providing notice at least 24 hours in advance, no refunds will be issued.

Rescheduling:

If you need to reschedule a session, please notify me at least 24 hours before the scheduled time. I will do my best to accommodate you, but rescheduling is subject to availability.

Digital Products (Ebooks, Meditations, Online Courses)

Due to the nature of digital products, refunds will not be issued for items that have been accessed or downloaded. This includes:

Ebooks
Guided Meditations
Calming Music Tracks
Online Courses

If you encounter any issues with downloading or accessing digital products, please contact me at robyn@growingwithgold.com within 7 days of purchase. I will work with you to resolve any technical issues, which may include providing a new download link or assisting you with access.

Note: Refunds will only be provided if you haven’t accessed the content yet and if there are issues such as technical difficulties that prevent you from accessing the material.

Physical Products

If you purchase physical products, I will do my best to ensure they are of the highest quality. However, if the item is defective or unusable upon arrival, I will offer a refund or replacement. Here’s the policy for physical product refunds:

Defective or Damaged Items:

If you receive a defective or damaged item to the extent that it is unusable, please contact me at robyn@growingwithgold.com within 7 days of delivery so we can determine arrangements for a refund or replacement.

Eligibility:

Refunds or replacements are only available for unusable items. Requests for refunds or replacements made after 7 days from the date of delivery will not be eligible.

Contact Me

If you have any questions or concerns about this refund policy or if you need assistance with a refund request, please reach out to me directly at robyn@growingwithgold.com. I am happy to assist you and address any issues you may have.

Thank you for choosing Growing With Gold. Your satisfaction is important to me, and I am here to support you on your personal growth journey.

Effective Date: 4/14/2025